PRODUCT QUESTIONS

Please contact us if you have any questions regarding our products, artwork specifications or any order related inquires through our contact page on our website. 

 

PRODUCT CARE AND STORAGE

 

For longer life, store your float flat and dry, with nothing placed on top of it. Ideal storage is under a bed. DO NOT expose to extreme temperatures. Clean with soap and water. Stains may be removed with a mild solution of chlorine.

Our permanently buoyant product is constructed of closed-cell foam! The durable and beautiful vinyl coating may show occasional drips and gentle shadings in the finish. These should not be regarded as defects. They are the characteristic of the tough outer surface which gives this product its beauty, protective finish, and long-lasting durability. We have a few recommendations to enhance the life and beauty of this long-lasting product:

1. CLEAN WITH MILD SOAP & WATER 
2. FOR LONGER LIFE OF PRODUCT, STORE FLAT & DRY 
3. DO NOT EXPOSE TO EXTREME TEMPERATURES 
4. DO NOT PLACE ANYTHING ON TOP OF FLOAT WHEN NOT IN USE 
5. STAINS MAY BE REMOVED WITH MILD SOLUTION OF CHLORINE 
6. USE A MARINE/RECREATION MULTI-SURFACE CLEANER THAT WORKS ON VINYL AT BEGINNING AND END OF SEASON 
7. WHEN NOT IN USE REMOVE PRODUCT FROM WATER Your product is made from a closed-cell foam which prevents water logging and absorption, therefore, any tears, cuts, or nicks will not affect the buoyancy or performance of this unique product. This is normal wear and tear and is not part of factory guarantee. It is not grounds for replacement. Mildew is an environmental problem and is not covered under any warranty.

Should your product acquire any small tears, nicks, cuts, bites or claw marks from family pets our vinyl repair sealant will help restore the finish and extend product life. You may purchase your vinyl-repair sealant online and have it shipped directly to your front door!